Saturday, July 5, 2008

a very close shave

Discovering that there's an extra letter in your name less than 48 hours before an international flight is no joke: there's no one you can call at 12.30am since SIA does not have 24hr helpdesk hotlines (what fuckshit is that?) and your check-in just got cancelled because the name does not tally with your visa. You search google and find horror stories of people having to purchase a new ticket or cancel it totally, or at least, have to pay a small fee to get the name changed. Omg I am just shivering with excitement at the thought of having to go through with any of the above.

The story is that the agent who booked our tickets made a typo and now my mother's name had an extra letter at the end that does not change the pronunciation: Wa (correct) vs. Wah (incorrect)- I didn't see it because I don't know my own mother's name!!! No, it just wasn't a very glaring error because sometimes she spells her name that way and it sounded phonetically correct as I was reading through it, so no warning bells and I did not think to check it against her passport earlier. This is proof that although I am rather much known for being obsessive over details, I am not obsessive enough, ktnx.

Got up at 8.20am to call SIA only to have them tell me that they don't have the authority to change the name, and that I have to get the travel agent I booked from to do this. What kind of fuckery is that? Thank God/Goddess/et al. that they managed to remedy the error. HENG LOR. IF NOT MY FATHER WILL NEVER LET ME LIVE IT DOWN FOR AS LONG AS HE/I IS/AM ALIVE.

But I still have to get my boarding pass at the airport because somehow, the pop-up for my boarding pass got saved to my desktop as a .jsp file... Aaand they won't let you print it again! I have no idea why. I can't even retrieve my seat number because their website is all sorts of brilliant.

Thanks SIA for the decisive step that turns me into a paranoid android fo sho.

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